Mackay HHS obstetrics and gynaecology

Mackay Hospital and Health Service (Mackay HHS) commissioned a Health Service Investigation on 28 October 2021 into obstetrics and gynaecology services within Mackay HHS.

Multiple channels were available for patients, staff and other community members to provide information and feedback to the investigation team, including a dedicated hotline and email address. The investigation team delivered their final report to Mackay HHS on 8 September 2022.

Mackay HHS also established a consumer case management pathway for any woman who provided feedback about their obstetrics and gynaecology care. It was an opportunity for any woman to have their medical care externally reviewed by an obstetrician and gynaecologist, and midwife (if appropriate).

Mackay HHS has made significant improvements in obstetrics and gynaecology services since the commencement of the investigation. There is more work to do, so we have established an implementation working group which has responsibility to progress the recommendations and continue work already underway.

Progress updates will be provided regularly via this page but will also be emailed to all our subscribers.