The Mackay HHS recognises the important role consumers and community members have in helping to improve our health service and the health of our community. We strive to partner with consumers at all levels of the health service including during a patient’s individual care, service planning, policy development and strategic planning.
Partnering with consumers has many benefits including:
- Improved patient safety
- Improved health literacy
- Improved knowledge and understanding about the healthcare systems
- The delivery of culturally appropriate services which meet the needs of the local community
- Creating overall healthier communities
How can I get involved?
To find out how you can become involved with your local healthcare community group please give us a call on (07) 4885 6801 or email mhhsengagement@health.qld.gov.au.
Our consumer groups
One way that we partner with consumers is through our consumer groups.
Our Consumer Advisory Partners (CAP) has a broad range of members that provide oversight and feedback about the governance and strategic direction for the whole health service. Our CAP help make sure our Board and Executive team hear directly from people in our community. Find out more about our CAP and our current members here.
Our Community Reference Groups (CRGs) focus on a specific service, hospital, or health service to provide feedback that contributes to the day-to-day running of that area. It provides a voice for consumers and the local community to be informed about key updates, raise opportunities or concerns, and have input into local processes. Find out more about our CRGs here.
View our committee structure here.