The Mackay HHS has seven Community Reference Groups. Members of the group are consumers and community members from the local community. Members are actively encouraged to have a voice in contributing to the development of healthcare services for their local community.
The members of these groups participate in a voluntary capacity and contribute by providing a voice for health consumers from their local area, promoting preventive health initiatives to their local community, keeping connected with their local community and providing two-way communication between the healthcare service and community members by sharing feedback.