Executive team

Susan became Chief Executive of Mackay Hospital and Health Service in June 2023. Before this, she worked at Tasmanian Health Services. She was Chief Executive Hospitals for three years and Executive Director Operations for three years. Earlier, she worked as Statewide Executive Director of Nursing and Midwifery.

Since 2014, Susan has been on the board of directors for Women’s Health Care Australia. She's also worked in policy, quality, and education in public and private health sectors. Her past roles include senior management in medicine, emergency, cancer, surgery, and women’s and children’s services.

Jenny moved to Mackay in August 2024, bringing over 30 years of experience in healthcare management and leadership to the Operations Mackay role.

She has held director and chief operating officer roles in both metropolitan and rural facilities across England and Wales. Jenny has strong experience in project management, business planning, and operational transformation.

In 2022–23, she led a complete turnaround of vascular services for the Betsi Cadwaladr Health Board in North Wales. Before this, she managed a two-year transformation program in urgent and emergency care for Mid-Cheshire Hospitals.

Jenny has worked in paediatrics, mental health, women’s health, emergency medicine, and surgery across community and tertiary organisations. She also holds a Master of Business Administration.

James has many years of experience as a nurse practitioner in emergency, paediatrics, and acute medicine. He trained at St George’s University Hospital Medical School and King’s College in London. He also helped set up an innovative community nursing service at Guy’s and St Thomas’ Hospital.

James moved to Australia in 2017 and has held nursing leadership roles in Central Queensland, including Rockhampton and Yeppoon. He also spent a year working on practice innovation as Director of Nursing in the Office of the Chief Nursing and Midwifery Officer. His most recent role was Acting Executive Director of Nursing and Midwifery Services at Wide Bay Hospital and Health Service.

Martin is the interim Chief Finance Officer (CFO) while we recruit for the permanent role. He has over 20 years experience in the health sector. Martin's worked in hospitals, health services, and at the departmental level. He’s also been CFO for Metro North Hospital and Health Service and acted as CFO for Wide Bay Hospital and Health Service in 2021.

He takes a collaborative approach, focusing on supporting clinical services. Martin’s interested in activity based funding models and finding ways to optimise health service funding. He provides analysis to support decision making and works with the team to maximise clinical care within available resources.

Martin is a chartered accountant with degrees in law and business. He also volunteers on the Emergency Medicine Foundation’s Finance Committee.

Julie is a valued member of the Mackay Hospital and Health Service team. She has extensive experience in management roles in rural areas across Central and North Queensland.

For the past nine years, Julie has been the Facility Manager and Director of Nursing (DON) at Bowen Hospital. Before returning to Bowen, she worked as Facility Manager and DON at Mareeba Hospital and Babinda Multipurpose Health Service.

Julie is passionate about rural health, having lived and worked in rural communities across Queensland. She also has years of experience acting in executive-level roles.

Kerry is a proud Kamilaroi and Mandandanji Aboriginal woman. She grew up on Barunggam country (Miles, Queensland) and is deeply connected to her community and the land. Her passion for health comes from her grandmother and mother, who together worked for Queensland Health for over 55 years.

Kerry is an Advanced Social Worker with more than 25 years experience in community services. She's worked in health, therapy, child protection, women’s services, youth programs, and disability services. She has a strong interest in community and stakeholder engagement and how organisations work.

Kerry leads projects that promote inclusion, support, and independence. She empowers others through her work.

She has a Bachelor of Social Work and diplomas in disability work and community services. She's also doing a Graduate Certificate in Business (Public Sector Management).

Janet has held senior and executive roles in public sector management. She's led strategy development and execution in complex environments. She has a proven record of adding value in the public health and community sectors.

Janet has worked in both public and private sectors. She focuses on strategies that boost organisational performance, engagement, and governance. She works closely with government, industry, and communities to improve health and social care services. Her work supports regional, rural, and remote areas.